Procurement Support
Tell us what has to be bought — a single machine, a whole list, a missing category, a replacement part or a project to configure. One coordinator stays with the enquiry until delivery, and this page shows what to send in each case and which points a person checks before we answer.
Task 1
One-stop procurement
Send one list covering several products, machines or accessories, and one coordinator answers it, instead of one conversation per item.
A single list may mix different product types. We keep it together as one enquiry, check it line by line and answer as one reply, so the comparison stays in one place.
- You tell us what should be sourced together; one coordinator then runs the whole enquiry for you.
- Every line is checked for availability and configuration on its own. A list is never accepted as a whole in one step.
- Combined or split delivery, packing and the related costs are agreed on the order, after the lines have been checked.
What helps us check a list
- The product list — names, models or a short description of each line
- Quantity for each line
- What the equipment will be used for
- Destination country or port
- The timing you have in mind
- Attachments — a spreadsheet, a drawing, photos, or a quotation you already have
Every point here is optional. Skip whatever you do not know yet — we can start from the material you already have and check the rest with you.
Task 2
Fill a gap in the current supply
If your current suppliers cover most of what you sell but a few categories are missing or hard to obtain, send those items and we check whether they can come from us.
You do not have to move your whole range to us. Send the missing categories only, and we say what we can supply, what we cannot, and how the cooperation would run.
- Tell us the category that is missing, even when you have no model number for it yet.
- We answer for the missing items, and the rest of your range can stay with your current suppliers if that is how you prefer to work.
- Scope, products and the rhythm of the cooperation are agreed in writing before any order is placed.
What helps us answer a gap enquiry
- Name or model of the missing item, or the category when there is no model number
- Quantity you need for the next order
- What the item has to work with — the line, machine or existing product it belongs to
- When you need it
- A specification, sample or photo of what you use today
Every point here is optional. Skip whatever you do not know yet — we can start from the material you already have and check the rest with you.
Task 3
Find a replacement part
Send either a known model number or the details of the part in your hand, and we check what can be supplied as a replacement.
Both routes are open: buying against a known model, and matching a substitute against the old part. Where the original is no longer readable or available, we work from the details you can still collect.
- Similar dimensions or parameters do not by themselves make a part compatible. Compatibility is checked against your part before anything is confirmed.
- If the original part cannot be supplied, we say which substitute is possible and what would be needed to fit it.
- Parts are quoted per item with the terms of that order, not as a general price list.
What helps us match a part
- The model number or nameplate data of the old part — photograph the plate if that is easier
- Photos of the part, including its fixing points and any markings
- The dimensions that matter, and the machine it is fitted to
- Wiring, connection or interface details
- Why the part has to be replaced
- A sample, a drawing or the old quotation, when you have one
Every point here is optional. Skip whatever you do not know yet — we can start from the material you already have and check the rest with you.
Task 4
Match a project
For a new line or a retrofit, send the working conditions and we check which configuration fits, and what has to be settled before it can be built.
Project work starts from the requirement, not from a catalogue page. Working conditions, size, range, interfaces and the acceptance test are checked one by one, and the division of work is written down for the project.
- Who does what is agreed per project: we confirm the requirement, the configuration, sourcing, inspection and delivery, and our manufacturing partner builds to that requirement.
- Technical partners join the system or software integration when a project needs it, with their scope and cost agreed for that project.
- Software, integration or custom work is quoted once the scope is clear, and the project test that proves it is agreed together with the quote.
What helps us check a project
- A description of the site and the process — what is weighed or packed, where, and under what conditions
- Drawings or a layout sketch, when available
- The interfaces and systems it has to work with
- The functions you expect, and how the acceptance test will be run
- Documents you already have — specifications, equipment lists, past test reports
Every point here is optional. Skip whatever you do not know yet — we can start from the material you already have and check the rest with you.
How a list is checked
An enquiry is not an order, and nothing on this page is confirmed automatically.
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You send what you have
Contact details and a short description are enough to start. Supporting documents can follow afterwards.
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We check it line by line
Availability, configuration, whether a substitute is possible, and how the item would be delivered.
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You get an answer for each line
What is confirmed, what cannot be supplied, and which alternatives exist, listed together so you can compare them.
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Terms follow the confirmed order
Combined or split delivery, packing and the related costs are agreed on the order, once the lines have been confirmed.
Every list is reviewed by a person before we answer. This website does not accept an order, does not quote a price by itself, and does not promise that a whole list can be supplied together or within one delivery time.
Send a requirement
Two things are required: a way to reach you and a short description. Everything else on this form is optional, and anything you do not know yet can stay open.
Contact
What happens next
Your requirement is saved on this site and then delivered to the mailbox above. A person checks it — availability, configuration, whether a substitute is possible and how it would be delivered — and answers. Nothing on this site confirms a supply or a price by itself.
Products on your inquiry list
They are sent along with this requirement as context. Remove any line you do not need. Open the inquiry list.
What you send is used to answer this enquiry and to follow it up. Read the full privacy notice. If the form cannot be sent, write to sales@novoweigh.com.